Privacy Policy
Legal
Learn how Yulai collects, uses, and protects your data. Your privacy matters to us.
Overview
At Yulai, your privacy is not just a policy, it is a core value. We are built on the principle of Trust and Transparency, guaranteeing responsible data usage and maximum privacy protection. This policy explains how we collect, use, and protect your information.
What We Collect
We collect only the information necessary to provide personalized recommendations. This includes: taste preferences captured during onboarding (flavor profiles, cuisine preferences), dietary restrictions such as allergies and religious requirements, dining history and restaurant interactions, and basic account information. We follow a strict data minimization principle, meaning we never collect more than what is needed to deliver our service.
How We Use Your Data
Your data is used exclusively to create your personalized Food Fingerprint and deliver tailored restaurant recommendations. Our AI analyzes your preferences to match you with restaurants that truly fit your taste. We show you exactly how your data improves your recommendations, building trust through visibility into how our system works for you.
Data Sharing and B2B Insights
We never sell your individual data. When we provide insights to restaurant partners, they receive only anonymized, aggregated trends. For example, restaurants might learn that "35% of local diners prefer spicy food" but they will never know that you specifically have this preference. Our anonymization protocols strip all personally identifiable information before any data leaves our system. Your individual profile remains completely private.
Your Control
You maintain full control over your data through granular permission settings. You can choose exactly what information to share and adjust these preferences at any time. Our user data portability feature allows you to export your complete profile whenever you want, ensuring you always have access to your own information.
Your Rights
You have the right to access all personal data we hold about you, correct any inaccurate information, request deletion of your data, export your data in a portable format, and opt out of specific data processing activities. Contact us at any time to exercise these rights.
GDPR Compliance
Yulai is fully GDPR-compliant from day one. For users in the European Economic Area, we provide explicit consent mechanisms for all data collection, data portability enabling profile export anytime, the right to erasure (the right to be forgotten), transparent data processing practices, and clear documentation of how your data is used. We obtain explicit user consent before collecting any information and maintain complete transparency about our data practices.
Data Security
We implement industry-standard security measures including encryption at rest and in transit for all sensitive information. Your taste profiles and dietary restriction data are protected with the same rigor as financial information. We regularly review and update our security practices to ensure your data remains safe.
Contact
For privacy-related questions, data requests, or concerns, please contact us at privacy@yulai.app. We are committed to responding to all inquiries within 30 days.